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"The Quality Assurance consultancy services that we offer go much deeper than just providing the right expertise. Flexibility, reliability and open communication are also essential to ensure successful product delivery"
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about Zigzag


Founded in 2009, Zigzag is a privately-owned global leader in Quality Assurance. We are a certified Women Owned company and operate through three local offices placed across the world.


Our role is to navigate the complex route to fulfilling your quality targets. Our experienced team provides a full range of QA services to the pharmaceutical, biotechnology and medical device industries on a local or global basis. We employ a completely flexible and tailor-made approach in order to provide you with the right resource, wherever and whenever you need it.


Whether you require a single audit or a team to manage a global programme, or you are a start-up or a Top 10 Pharmaceutical company, we have the people, the expertise and the experience to provide the support that you need.





In 2015, we were awarded the prestigious Queen's Award for Enterprise: International Trade, the UK's highest accolade for business success.


Zigzag has offices located in the UK, USA and Singapore as well as a consultant network that extends our team to more than 70 experienced QA professionals based around the world. Our global QA team has worked in over 80 countries across all major continents and we have experience in all GxPs (GCP, GVP, GMP, GLP, GCLP, GDP and CSV). Whether you require local or more widespread support, our global team is able to support you in any location.


Achieving quality is never a straight path - that is why we chose the name Zigzag. We take the left and right turns for you to ensure that you reach your quality goals.



what services do Zigzag provide?


Here at Zigzag we pride ourselves on the fact that we offer a complete range of QA services. We also recognise that each of our clients have individual needs, which is why our service is tailor-made.  Due to our varied expertise and the individual needs of our clients it would be difficult to list everything we do. Therefore, here is a brief snapshot of our main services within GCP, GVP, GMP, GDP, GCLP, GLP and CSV:


  • auditing, including the development and management of audit programmes

  • gap analysis

  • consulting on risk management and audit programmes

  • Corrective Action and Preventative Action (CAPA) management

  • inspection readiness and post-inspection support

  • Quality Management System (QMS) development and review

  • Standard Operating Procedure (SOP) writing and review

  • training

  • establishing PV systems for drug development and marketed products

  • in-house support

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

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